CRI Business Digital Solutions
CRI S.A. is an Information & Communications Technology company specializing in one-to-one marketing communications and related consultancy services. Our recent focus is to provide small/medium enterprises with smart, integrated CRM tools currently deployed by big enterprises. For that purpose, we rolled out a proprietary Customer Relations technology platform (“Tellody”) in selected retail and services sectors.
CRM tools for customer retention
Roll out of our CRM “Tellody” platform in various Retail sectors aimed at improving customer loyalty and marketing ROI, while promoting new products and services. Special focus was given on hair salon sector, whereas access of most participant shops to our CRM tools was sponsored by Coty – Wella.
To upgrade the one-to-one marketing communications of a retail company, CRI S.A. utilizes cutting edge technologies and a cross-functional team of seasoned business professionals to offer an integrated “turn-key” solution comprised of:
- the activation of the required digital infrastructure (CRM tools, Apps, customer service bots etc).
- the creation of the right messages for an effective two ways targeted communication with end customer / consumer.
- the provision of innovative analysis tools of the customer data base of a company, so as to extract practical and useful findings (shopper / customer insights).
Information & Communication technologies
CRI is a privately-held global leader in providing business and technology consulting marketing services that transform marketing organizations through cloud-based solutions. CRI has gained global accolades as an exceptional service provider with proven expertise in enterprise consulting, cloud platform migration, custom application development, managed services, user adoption and change management.
To learn more on the integrated ICT solutions please click here.
Microsoft Silver Partner
CRI S.A. is a Microsoft Silver Partner.